A commitment system helps people from multiple departments make commitments to each other and then work together as a team.
Over the years it has been found that one of the toughest challenges of a Business Improvement or Management Operating System project is to get people to believe that the plan they are committing to is possible. This is normally because their plans seldom play out the way they are planned. To do this it must draw together work from each silo and system so that supervisors can all be on the same page and confidently lead their teams with a good plan.
What’s needed is a single view of what’s planned to happen for everyone on site tomorrow. This means drawing together all the “source of truth” systems into frontline planning system that makes it easy for your people to make commitments to each other visually and publically and to see when these commitments have been met. We call this a “Commitment System” and believe it is a critical element in any high trust and high performance workplace.
Many operations currently have a MOS (Management Operating System), in most cases it is made up of spreadsheets, whiteboards and paper tools that seldom include more than one source of work and require lots of manual work to keep together. It is possible to take your current MOS and turn it into an effective commitment management system. In most cases the missing link is a visual software tool that helps people make these reasonable commitments to each other, communicate these commitments visibly across the site and then see when these commitments are delivered upon.
Operations using a commitment system are delivering greater than 30% improvements in production whilst also reducing costs. If you want better results in these tough times, you need a sustainable and effective “commitment system” that creates a high trust work place and reliably delivers world class financial and safety results.