Frontline planning and scheduling

CiteOps helps you plan and manage work by connecting the work you want to get done and the targets you want to meet with the resources and equipment you need to get the plan done.

Shift scheduling

To plan a shift you need to know who’s going to be at work each shift. Our workforce scheduling software tools are designed to save your leaders a huge amount of time and ensure they stay on top of the time and attendance of their people.

Equipment scheduling

Our complete equipment management schedule enables you to see what equipment is available, which process it is assigned to and when it is due for it’s next service.

Learn more about frontline planning and scheduling

Preshift alignment

Our aim on a project is to get the whole site on the same page, planning and improving results as a unified team. We have learned about change the hard way (through many years implementing hard-to-use tools), so we engineered the change process to ensure our software is quickly wired into day-to-day operations.

Learn more about preshift alignment

Prestarts and handovers

To be able to hold a shift supervisor accountable for their performance to a plan it is important that the plan is appropriate for the conditions the supervisor is likely to encounter. Because things change quickly in dynamic operations it’s important that the plan for the shift can also be changed quickly to remain useful.

Learn more about prestarts and handovers

Visibility of progress

Our platform makes it possible to take your plan into the field. Using a tablet your supervisors can continuously update their progress against KPIs, the tasks they have completed and any issues they are encountering along the way.

Anything that is entered into our actuals screens is instantly visible on your planning screens so you can see how things are going and the crew can see how they are progressing towards weekly targets.

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Review meetings

To complete the management cycle it’s important to review performance, identify variances from the plan and develop actions to remove future variances. At this stage is where Fewzion is so important in order to organise variance reporting.

Unfortunately most spreadsheet and whiteboard driven systems make this an extremely laborious process to do each day.

CiteOps makes it easy by collecting all the information entered by users (and some data from SCADA systems) and presenting it back in a daily report for each process. Reports are emailed out every morning in time for daily review meetings so that process leaders can review their performance and identify ways they can improve.

Learn more about review meetings